FAQ

Your privacy and comfort are our priority. Here are answers to some common questions:

1. Is my order confidential?

Absolutely. All orders are packed in plain, discreet packaging with no mention of product names or the store. Your privacy is completely protected.

2. What kind of products do you offer?

We offer a wide range of sexual wellness products, including lubricants, condoms, personal massagers, hygiene items, and more — all carefully selected for quality and safety.

3. Is it safe to order such products online?

Yes. Our products are certified, hygienic, and quality-checked. We ensure a safe and secure shopping experience, from payment to delivery.

4. How long will delivery take?

Orders are usually delivered within 3–7 business days, depending on your location. All deliveries are made discreetly and reliably.

5. Will anyone know what’s inside my package?

No. Our packages are plain with no branding or product details on the outside. Not even the delivery person knows what's inside.

6. Do you deliver all over India?

Yes, we deliver to most pin codes across India. You can check availability at checkout by entering your area’s pin code.

7. What if the product is damaged or wrong?

In the rare case of a damaged or incorrect product, please contact us within 48 hours of delivery. We’ll arrange a replacement or refund after review. (Note: Due to hygiene reasons, we do not accept returns on opened or used products.)

8. Can I cancel or change my order?

Orders can be changed or canceled only if they haven't been dispatched yet. Please contact us immediately for help.

9. How do I reach customer support?

You can reach us via the Contact Us page or email us at [your email]. We typically respond within 24 hours on business days.